BeAlert Tour Operator FAQs

BeAlert is an emergency response program designed to provide your guests with medical transport should they need it during your tours. If an emergency arises, simply use the BeAlert app to access air and ground medical transport to a hospital in Nassau, ensuring swift care.

Once you register with us, your company will receive a unique BeAlert login for your crew. Simply let your customers know about the coverage and have them input their information. The app is user-friendly, so your guests are always prepared.

The pricing is flexible! Depending on the location of your tours, coverage starts:

For Boat Tour Operators:

• $4.99 per guest per day for within 15 NM of Nassau (Includes maritime and ground ambulance).
• $9.99 per guest per day for 16–120 NM outside of Nassau (Includes air, maritime, and ground ambulance to a Hospital in Nassau).
• $15.99 per guest per day for 121–390 NM outside of Nassau (Includes air, maritime, and ground ambulance to a Hospital in Nassau).

For Rentals (ATVs, Self Drive, Jeep):

Within Nassau: $20 per day (includes tow truck services and ground ambulance).
Outside of Nassau: $20 per day (does not include tow truck services but includes air and ground ambulance to a Hospital in Nassau).

It’s an affordable way for guests to enjoy their adventure with added peace of mind.

BeAlert covers medical emergencies that require air, sea or ground ambulance transport from any Family Island to a hospital in Nassau. Whether it’s an injury, illness, or other urgent medical situation, your guests can rest assured that they are covered.

Absolutely! As a BeAlert partner, you also have the option to purchase first aid kits and receive first aid training for your crew. This equips your team to handle emergencies confidently until professional assistance arrives.